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Manufacturing & Service

Find the Right Page in the Manual in Seconds

Example scenario: a machine builder lets service technicians ask questions in plain language and get answers with the manual, section and page. Safety warnings are quoted verbatim, and missing information is reported instead of guessed.

See the Workflow in Action

An illustrative example run, not customer data.

The Challenge

Service manuals run to hundreds of pages in several versions and languages. Technicians lose time searching, and a wrong or outdated answer can be costly or unsafe.

Manual Search Problems:

  • Time lost searching long PDFs
  • Several manual versions and languages
  • Safety-critical details are easy to miss
  • Generic chatbots guess instead of citing

The Solution

Upload your own manuals once. The assistant answers from them, shows where the answer comes from, and says so when the manuals do not contain it.

Assistant Benefits:

  • Plain-language questions, sourced answers
  • Safety warnings quoted verbatim
  • Honest 'not documented' instead of guesses
  • Your documentation stays under your control

Answer with manual, section and page

(Example output)

Step-by-Step Tutorial

Set up a technical manual assistant

1

Create the Assistant Agent

Create an agent that answers only from your manuals and cites them.

Agent Configuration:

  • Name: Service Knowledge Assistant
  • System Prompt: "Answer only from the uploaded manuals. Name manual, section and page. Quote safety warnings verbatim. Say so if the answer is not documented."
  • Tools: search_data_item, read_data_item, create_file
2

Upload Your Manuals

Add the manuals you own or are licensed to process.

Note: Only upload documentation you are allowed to process. Third-party repair data is often licensed with restrictions.
3

Ask Questions

Ask a question the way a technician would.

Example Prompt:

"How do I replace the hydraulic filter on model X? List tools, safety warnings and steps, with manual and page."

4

Check the Source

Open the cited page to confirm the answer. Save frequent questions as a reusable workflow.

How It Works

Behind the scenes: from manual to sourced answer

1. Ingest

Manuals are processed into searchable, embedded context.

2. Retrieve

The agent finds the passages that match the question.

3. Answer

The answer is written from those passages, with references.

4. Govern

Access and usage are recorded in an audit trail.

Technical Capabilities

Document Processing:

  • Text-based and scanned PDFs
  • Many manuals in one knowledge base
  • References to manual, section and page
  • Workspace-level access control

Tools Used:

  • search_data_item: Find relevant passages
  • read_data_item: Read full manuals
  • create_file: Export procedures

Want to Try This With Your Manuals?

Book a call and we will set up a pilot with your documentation.

Get Started Free